Diamonds on the soles of our shoes

If you haven’t already heard, we won the OnBase Diamond Support award again this year. We have won this award each year since Hyland began the program. In a continuing quest for excellence, the qualifications get harder every year, particularly in these last two.

It is absolutely because of you that we have been able to do the work we do and win this award. We are rich in the quality of our customers. Thank you for being so amazing.

CRITICAL ONBASE NOTICE: Batch Purge & Mass Note Deletion Issue

Nature of Alert

Hyland Software has identified an issue where Notes may be deleted from all documents within an OnBase system during a batch purge.

ALL of the following circumstances must apply to your business in order for this issue to occur:

  • You are Running Any of OnBase Versions/Builds Listed Below:
    • 10.0.0.501 through 10.0.1.623
    • 11.0.0.501 through 11.0.1.583
    • 11.1.0.x (Beta)
  • Your business process includes adding Notes to documents stored in OnBase
  • Your business process involves any form of batch processing (COLD, DIP, Document Imaging, etc.)
  • Your batch processing has “process tuning” enabled

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